Frequently Asked Questions
Everything you need to know about your Caseoh Merch order.
How long does shipping take?
Standard domestic shipping typically takes 5-7 business days, while international orders may take 10-15 business days depending on your location.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please contact our support team to initiate a return label.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel is generally true-to-size, but we recommend sizing up if you prefer a more oversized, comfortable fit.
Can I track my order?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I wash my Caseoh apparel?
To preserve the print quality, we recommend machine washing cold with similar colors and tumbling dry on low heat or air drying.